Announcement

Confluence has changed its name!

Visit Fionta.com to learn more about our new name 
and our continued dedication to the nonprofit industry. Our services – Salesforce, web development, and technology consulting – as well as our stellar staff remain the same!

You will be redirected momentarily to fionta.com

Salesforce + Website Design

Washington, DC    //    SALESFORCE

Data cleanup and improved efficiency within Salesforce has freed up the Malala Fund to focus on development and programmatic activities with more changes to come in 2017!

Washington, DC //   WEB DESIGN, JOOMLA, CIVICRM

The National Institute for Healthcare Management underwent a full website redesign and brought resources front and center. A strong content organization and underlying taxonomy allows NIHCM to display content dynamically throughout the site and to offer its users quick and easy access to content.

Washington, DC    //    ANNUAL REPORT DESIGN, MICROSITE DESIGN

With a worldwide audience, TechnoServe wanted to release its annual report on two formats – printed and online. Confluence designed and developed a visual style that works across both mediums.

Washington, DC    //    WEB DESIGN, DRUPAL, CIVICRM

SID-W, a large and active chapter of the Society for International Development, turned to Confluence for a full website redesign. Integrated with CiviCRM, members can administer their accounts, renew membership, and rsvp to events online.

Nationwide    //    WEB DESIGN, WORDPRESS CMS, SALESFORCE

Confluence and the Assistance League worked closely to customize Salesforce to serve its needs and to redesign and develop the website in WordPress. The site includes a members-only resource library, Google Maps, and a tool for online donations.

TECHNOLOGY CONSULTING


Confluence is a leader in performing technology assessments, helping organizations select software and creating strategic technology plans.

SALESFORCE


Confluence is a certified nonprofit implementation partner of Salesforce.org; from a Quick Start setup to Salesforce extension and website integration, we work with organizations and companies to maximize their Salesforce investment.

WEBSITE DESIGN & DEVELOPMENT


Our award-winning design department excels at designing visually engaging responsive websites, in addition to designing print collateral and Annual Reports. Confluence's development team specializes in customizing open source software, such as WordPress, Drupal, and Joomla.

MOBILE BEACON


Confluence worked with Mobile Beacon to provide internet access grants to their clients more efficiently with the use of an automated ordering process.

TECHIMPACT


Combining the Salesforce Service Cloud and Customer Communities, Confluence helped TechImpact provide better support to their nonprofit IT clients.

ASA


Confluence and the American Studies Association worked together to design its new website, with a rich and flexible homepage, an intuitive user experience, and member-focused imagery.

ECP


Enterprise Community Partners combined three websites into one seamless experience which is managed using Drupal 8 and Salesforce.

What our Clients are Saying


Eno Center for Transportation
I would like to compliment you on a wonderful job. I was very impressed with the level of thought you put into this report. It put my mind at ease that you spent such time trying to improve upon the things we discussed. It is very rare that I receive such a comprehensive, detailed, easily read, and well presented report from a consultant. I just wanted to say how happy I am ...– Regina Burge, projects manager, Eno Transportation Foundation
2013-04-24T15:41:49+00:00
Eno Center for Transportation
I would like to compliment you on a wonderful job. I was very impressed with the level of thought you put into this report. It put my mind at ease that you spent such time trying to improve upon the things we discussed. It is very rare that I receive such a comprehensive, detailed, easily read, and well presented report from a consultant. I just wanted to say how happy I am ...– Regina Burge, projects manager, Eno Transportation Foundation
Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done.– Tammy Colandrea, director of administration, Our Place DC
2013-04-24T15:34:00+00:00
Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done.– Tammy Colandrea, director of administration, Our Place DC
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
2013-04-24T15:39:52+00:00
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
Bell Nursery
[…] and the team at Confluence have been amazing to work with! They've been patient, responsive, and open to new ideas and directions, despite a frantic work pace, tight deadline, and ever-increasing amount of content. We issued a challenge in late January to get bellnursery.com up and running for the spring garden season; Confluence delivered. I personally look forward to continuing to work…on this and other projects in the future. – Kindal Marin, Bell Nursery
2013-03-15T02:56:10+00:00
Bell Nursery
[…] and the team at Confluence have been amazing to work with! They've been patient, responsive, and open to new ideas and directions, despite a frantic work pace, tight deadline, and ever-increasing amount of content. We issued a challenge in late January to get bellnursery.com up and running for the spring garden season; Confluence delivered. I personally look forward to continuing to work…on this and other projects in the future. – Kindal Marin, Bell Nursery
A Chance to Grow
I want to let you know that […] did an incredible job with securing, sifting, and summarizing the database/software needs of the various departments. A lot of information was thrown his way and he was able to summarize it in great detail—something we have not experienced over the years! – Michael Johnson, director of development,A Chance to Grow, Inc.
2013-04-24T14:42:53+00:00
A Chance to Grow
I want to let you know that […] did an incredible job with securing, sifting, and summarizing the database/software needs of the various departments. A lot of information was thrown his way and he was able to summarize it in great detail—something we have not experienced over the years! – Michael Johnson, director of development,A Chance to Grow, Inc.
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
2013-04-24T17:08:50+00:00
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
National Parks Conservation Association
I wish to thank you once more for the great work you've done […] What I heard from everybody were just praises of the quality of your questions, your approach to the problem, and your insight. – Caterina Luppi, National Parks Conservation Association
2013-04-24T17:11:23+00:00
National Parks Conservation Association
I wish to thank you once more for the great work you've done […] What I heard from everybody were just praises of the quality of your questions, your approach to the problem, and your insight. – Caterina Luppi, National Parks Conservation Association
St Mark's of Capitol Hill
I sent out [the] weekly email […] using the set-up you created yesterday. [He] VERY much liked the result—he is very happy—and passes along his compliments and thanks! Thank you too, for all your help yesterday—I've produced two memos to clergy and staff based on our conversations and am in the process of writing several more with all the how-to information you gave me. Your patience in explaining things is very much appreciated.– Susan Block, parish administrator, St. Mark’s–Capitol Hill
2013-04-24T14:57:42+00:00
St Mark's of Capitol Hill
I sent out [the] weekly email […] using the set-up you created yesterday. [He] VERY much liked the result—he is very happy—and passes along his compliments and thanks! Thank you too, for all your help yesterday—I've produced two memos to clergy and staff based on our conversations and am in the process of writing several more with all the how-to information you gave me. Your patience in explaining things is very much appreciated.– Susan Block, parish administrator, St. Mark’s–Capitol Hill
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
2013-04-24T14:45:41+00:00
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
2013-04-24T17:17:09+00:00
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
2014-03-06T16:24:23+00:00
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
Sewall-Belmont House & Museum
I really want to thank you for your assistance with sorting through the programming alternatives on this aspect of the project. You were a huge help! – Lana Lawrence,Sewall-Belmont House and Museum
2013-04-24T14:46:22+00:00
Sewall-Belmont House & Museum
I really want to thank you for your assistance with sorting through the programming alternatives on this aspect of the project. You were a huge help! – Lana Lawrence,Sewall-Belmont House and Museum
Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
2014-03-06T16:26:46+00:00
Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
Domestic Violence Center for Howard County
Great presentation yesterday. The information you provided was extremely helpful and will be a useful roadmap as we start our long journey of recovery.– Bernie Bradley, President, Domestic Violence Center of Howard County
2013-04-24T15:37:21+00:00
Domestic Violence Center for Howard County
Great presentation yesterday. The information you provided was extremely helpful and will be a useful roadmap as we start our long journey of recovery.– Bernie Bradley, President, Domestic Violence Center of Howard County
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
2013-04-24T15:16:49+00:00
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
Mustard Seed Project
The Mustard Seed Project would like to express our sincere gratitude to Confluence […]. Confluence wrote the Mustard Seed Sponsorship software program, enabling us to manage our students much more efficiently and delivered the software on time and within our budget.– Stacey Holata, board member,The Mustard Seed Project
2013-04-24T15:49:02+00:00
Mustard Seed Project
The Mustard Seed Project would like to express our sincere gratitude to Confluence […]. Confluence wrote the Mustard Seed Sponsorship software program, enabling us to manage our students much more efficiently and delivered the software on time and within our budget.– Stacey Holata, board member,The Mustard Seed Project
Pension Rights Center
[…] is great! She’s amazing!! It might be a mix of excitement that we’re finally almost done with the conversion, but I think […] is great.– Joellen Leavelle, communications and outreach coordinator, Pension Rights Center
2013-04-24T15:34:57+00:00
Pension Rights Center
[…] is great! She’s amazing!! It might be a mix of excitement that we’re finally almost done with the conversion, but I think […] is great.– Joellen Leavelle, communications and outreach coordinator, Pension Rights Center
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
2013-04-24T15:53:37+00:00
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
Salsa Labs
I wanted to thank you for the great work […] has been doing for us. His first project has been a runaway success, and we're looking forward to the new forum he's building.– Geoff Harcourt, Marketplace director, Salsa Labs
2013-04-24T15:06:21+00:00
Salsa Labs
I wanted to thank you for the great work […] has been doing for us. His first project has been a runaway success, and we're looking forward to the new forum he's building.– Geoff Harcourt, Marketplace director, Salsa Labs
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
2013-04-24T17:10:27+00:00
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
2013-04-24T15:05:37+00:00
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
Recreational Boating and Fishing Foundation
Just wanted to let you know that I was VERY impressed with […]. We had a productive session yesterday. [He] made some helpful suggestions and picked up very quickly. He’s great at explaining things. I see why your references raved about him. – Norm Thompson, IT/database coordinator, Recreational Boating and Fishing Foundation
2013-04-24T17:13:51+00:00
Recreational Boating and Fishing Foundation
Just wanted to let you know that I was VERY impressed with […]. We had a productive session yesterday. [He] made some helpful suggestions and picked up very quickly. He’s great at explaining things. I see why your references raved about him. – Norm Thompson, IT/database coordinator, Recreational Boating and Fishing Foundation
MOWAA
I just wanted to say that […] and […] are both fantastic, and it is a real pleasure to be working with them on our Library website. – Suzanne Grubb, deputy director, Meals on Wheels Association of America
2013-04-24T14:47:45+00:00
MOWAA
I just wanted to say that […] and […] are both fantastic, and it is a real pleasure to be working with them on our Library website. – Suzanne Grubb, deputy director, Meals on Wheels Association of America
AAAS
Thank you for the outstanding work you have done with our redesign. […] We are thrilled with the progress so far and are looking forward to what you show us next.– Melissa McCartney, American Association for the Advancement of Science
2013-04-24T14:43:54+00:00
AAAS
Thank you for the outstanding work you have done with our redesign. […] We are thrilled with the progress so far and are looking forward to what you show us next.– Melissa McCartney, American Association for the Advancement of Science
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
2013-04-24T17:15:14+00:00
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board

Latest News



  • 2/27/17 The Washington DC Economic Partnership and Confluence will work together on upcoming Salesforce projects.
  • 2/6/17 Confluence and Mobile Hope will customize and migrate data to a new Salesforce-powered client database.
  • 1/27/17 We will provide ongoing Salesforce support to URAC.
  • 1/20/17 Confluence will provide the Cultural Landscape Foundation with Drupal support and a Salesforce assessment.
  • 12/20/16 The Literacy Council of Northern Virginia (LCNV) and Confluence will work together to prepare for Salesforce implementation.
  • 12/13/16 Confluence will support Crow Canyon Archeological Center with ongoing Joomla support.
  • 11/11/16 Meow! We'll be providing Salesforce support to Max's Helping Paws Foundation.
  • 11/09/16 URC-CHS and Confluence will build additional functionality for the Global Reading Network.
  • 10/20/16 Confluence will assist International Arts and Artists with web support.
  • 10/6/16 Looking forward to helping Iraqi Mutual Aid Society upgrade to Salesforce.org's Nonprofit Success Pack 3 (NPSP3).