Salesforce + Website Design

Washington, DC    //    SALESFORCE

Data cleanup and improved efficiency within Salesforce has freed up the Malala Fund to focus on development and programmatic activities with more changes to come in 2017!

Washington, DC //   WEB DESIGN, JOOMLA, CIVICRM

The National Institute for Healthcare Management underwent a full website redesign and brought resources front and center. A strong content organization and underlying taxonomy allows NIHCM to display content dynamically throughout the site and to offer its users quick and easy access to content.

Washington, DC    //    ANNUAL REPORT DESIGN, MICROSITE DESIGN

With a worldwide audience, TechnoServe wanted to release its annual report on two formats – printed and online. Confluence designed and developed a visual style that works across both mediums.

Washington, DC    //    WEB DESIGN, DRUPAL, CIVICRM

SID-W, a large and active chapter of the Society for International Development, turned to Confluence for a full website redesign. Integrated with CiviCRM, members can administer their accounts, renew membership, and rsvp to events online.

Nationwide    //    WEB DESIGN, WORDPRESS CMS, SALESFORCE

Confluence and the Assistance League worked closely to customize Salesforce to serve its needs and to redesign and develop the website in WordPress. The site includes a members-only resource library, Google Maps, and a tool for online donations.

TECHNOLOGY CONSULTING


Confluence is a leader in performing technology assessments, helping organizations select software and creating strategic technology plans.

SALESFORCE


Confluence is a certified nonprofit implementation partner of Salesforce.org; from a Quick Start setup to Salesforce extension and website integration, we work with organizations and companies to maximize their Salesforce investment.

WEBSITE DESIGN & DEVELOPMENT


Our award-winning design department excels at designing visually engaging responsive websites, in addition to designing print collateral and Annual Reports. Confluence's development team specializes in customizing open source software, such as WordPress, Drupal, and Joomla.

MOBILE BEACON


Confluence worked with Mobile Beacon to provide internet access grants to their clients more efficiently with the use of an automated ordering process.

TECHIMPACT


Combining the Salesforce Service Cloud and Customer Communities, Confluence helped TechImpact provide better support to their nonprofit IT clients.

ASA


Confluence and the American Studies Association worked together to design its new website, with a rich and flexible homepage, an intuitive user experience, and member-focused imagery.

ECP


Enterprise Community Partners combined three websites into one seamless experience which is managed using Drupal 8 and Salesforce.

What our Clients are Saying


Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
2014-03-06T16:26:46+00:00
Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
Confluence has been pleasure to work with! The consultants are very knowledgeable and patient with the multitude of questions we have as we learn how to best utilize the system for our needs, as well as very responsive.– Andrea Cure, Director, Development Officer
2014-03-06T16:35:05+00:00
Confluence has been pleasure to work with! The consultants are very knowledgeable and patient with the multitude of questions we have as we learn how to best utilize the system for our needs, as well as very responsive.– Andrea Cure, Director, Development Officer
ITS America
Also wanted to say how happy we are with the new site, training, set-up, staff assistance, etc. You have such a great team! […] you guys have delivered everything we were looking for. I expect, now that we have a great vendor, there'll be requests over the next year to expand the functionality of the site. Thanks again! – Adam Hopps, eCommunications manager, ITS America
2013-04-24T15:36:34+00:00
ITS America
Also wanted to say how happy we are with the new site, training, set-up, staff assistance, etc. You have such a great team! […] you guys have delivered everything we were looking for. I expect, now that we have a great vendor, there'll be requests over the next year to expand the functionality of the site. Thanks again! – Adam Hopps, eCommunications manager, ITS America
Mustard Seed Project
I had to take a minute to tell you what a joy it has been working with […]. He has certainly gone above and beyond for us as work towards finalizing our new and improved website. Since we have been working together over the last two weeks he has been very accommodating, professional, and patient with us and we are most appreciative. You are fortunate to have him working for you. – Bob Dwyer, executive director,The Blessed Mustard Seed Project
2013-04-24T15:08:19+00:00
Mustard Seed Project
I had to take a minute to tell you what a joy it has been working with […]. He has certainly gone above and beyond for us as work towards finalizing our new and improved website. Since we have been working together over the last two weeks he has been very accommodating, professional, and patient with us and we are most appreciative. You are fortunate to have him working for you. – Bob Dwyer, executive director,The Blessed Mustard Seed Project
St Mark's of Capitol Hill
I sleep so much better at night now that y’all have brought us this far and laid out such a reasonable and useful (and comprehensible for me, the resident un-IT guy!) path into the future. — Kathrine Ebert, program associate, St. Mark’s Episcopal Church—Capitol Hill
2013-04-24T15:49:59+00:00
St Mark's of Capitol Hill
I sleep so much better at night now that y’all have brought us this far and laid out such a reasonable and useful (and comprehensible for me, the resident un-IT guy!) path into the future. — Kathrine Ebert, program associate, St. Mark’s Episcopal Church—Capitol Hill
Death with Dignity
I’ve just finished reading the assessment. I’m in awe. As someone who is techno-challenged, I understood everything that was written and the very clear and concise recommendations the team at Confluence is suggesting. […] This is precisely the level of service we should have been receiving all along—thankfully we finally found someone who understands nonprofits, our needs and can help us meet those needs in a cost effective way.– Scott Blaine Swenson, executive director, Death with Dignity National Center
2013-04-24T15:35:51+00:00
Death with Dignity
I’ve just finished reading the assessment. I’m in awe. As someone who is techno-challenged, I understood everything that was written and the very clear and concise recommendations the team at Confluence is suggesting. […] This is precisely the level of service we should have been receiving all along—thankfully we finally found someone who understands nonprofits, our needs and can help us meet those needs in a cost effective way.– Scott Blaine Swenson, executive director, Death with Dignity National Center
Russo Partners
Alexis and I are really impressed with how this is going. […] is great and even though it’s a simple job, we really feel that she is putting a lot of effort and thought into delivering a website that is best for [us] – Matt Middleman, Russo Partners
2013-04-24T17:08:07+00:00
Russo Partners
Alexis and I are really impressed with how this is going. […] is great and even though it’s a simple job, we really feel that she is putting a lot of effort and thought into delivering a website that is best for [us] – Matt Middleman, Russo Partners
NWHN
[…] was very easy to work with and very helpful through this whole process.- Shaniqua D. Seth, National Women's Health Network
2013-04-24T14:47:10+00:00
NWHN
[…] was very easy to work with and very helpful through this whole process.- Shaniqua D. Seth, National Women's Health Network
Recreational Boating and Fishing Foundation
Just wanted to let you know that I was VERY impressed with […]. We had a productive session yesterday. [He] made some helpful suggestions and picked up very quickly. He’s great at explaining things. I see why your references raved about him. – Norm Thompson, IT/database coordinator, Recreational Boating and Fishing Foundation
2013-04-24T17:13:51+00:00
Recreational Boating and Fishing Foundation
Just wanted to let you know that I was VERY impressed with […]. We had a productive session yesterday. [He] made some helpful suggestions and picked up very quickly. He’s great at explaining things. I see why your references raved about him. – Norm Thompson, IT/database coordinator, Recreational Boating and Fishing Foundation
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
2013-04-24T15:53:37+00:00
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
2013-04-24T15:05:37+00:00
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
2013-04-24T17:17:09+00:00
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
AAAS
Thank you for the outstanding work you have done with our redesign. […] We are thrilled with the progress so far and are looking forward to what you show us next.– Melissa McCartney, American Association for the Advancement of Science
2013-04-24T14:43:54+00:00
AAAS
Thank you for the outstanding work you have done with our redesign. […] We are thrilled with the progress so far and are looking forward to what you show us next.– Melissa McCartney, American Association for the Advancement of Science
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
2014-03-06T16:24:23+00:00
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
Share of McLean
As I work with the application more and more, the software you created reveals its power and function. We are extremely pleased with your system. Thanks again for all the support you have provided us.– Hunter Pollitt, Share of McLean Center
2013-04-24T14:22:15+00:00
Share of McLean
As I work with the application more and more, the software you created reveals its power and function. We are extremely pleased with your system. Thanks again for all the support you have provided us.– Hunter Pollitt, Share of McLean Center
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
2013-04-24T17:15:14+00:00
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
Bell Nursery
[…] and the team at Confluence have been amazing to work with! They've been patient, responsive, and open to new ideas and directions, despite a frantic work pace, tight deadline, and ever-increasing amount of content. We issued a challenge in late January to get bellnursery.com up and running for the spring garden season; Confluence delivered. I personally look forward to continuing to work…on this and other projects in the future. – Kindal Marin, Bell Nursery
2013-03-15T02:56:10+00:00
Bell Nursery
[…] and the team at Confluence have been amazing to work with! They've been patient, responsive, and open to new ideas and directions, despite a frantic work pace, tight deadline, and ever-increasing amount of content. We issued a challenge in late January to get bellnursery.com up and running for the spring garden season; Confluence delivered. I personally look forward to continuing to work…on this and other projects in the future. – Kindal Marin, Bell Nursery
Mobile Citizen
Every day that I work with you, I'm more and more impressed with you and your depth of knowledge.  Not just of SalesForce, but everything over and above that that makes you so valuable as a Salesforce resource. – Lisa Jones, Mobile Citizen
2013-04-24T15:09:35+00:00
Mobile Citizen
Every day that I work with you, I'm more and more impressed with you and your depth of knowledge.  Not just of SalesForce, but everything over and above that that makes you so valuable as a Salesforce resource. – Lisa Jones, Mobile Citizen
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
2013-04-24T17:10:27+00:00
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
2013-04-24T17:08:50+00:00
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
Thank you. The training was very well put together; the instructor was very knowledgeable and an excellent teacher. Many of our staff members are still talking about how great […] was. – Cheryl L. Mayes, operations manager, National Breast Cancer Coalition
2013-04-24T15:07:02+00:00
Thank you. The training was very well put together; the instructor was very knowledgeable and an excellent teacher. Many of our staff members are still talking about how great […] was. – Cheryl L. Mayes, operations manager, National Breast Cancer Coalition
Sewall-Belmont House & Museum
I really want to thank you for your assistance with sorting through the programming alternatives on this aspect of the project. You were a huge help! – Lana Lawrence,Sewall-Belmont House and Museum
2013-04-24T14:46:22+00:00
Sewall-Belmont House & Museum
I really want to thank you for your assistance with sorting through the programming alternatives on this aspect of the project. You were a huge help! – Lana Lawrence,Sewall-Belmont House and Museum
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
2013-04-24T15:39:52+00:00
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
I think you all do such great work and I love to give out a strong recommendation for you.
– Dean Klein,The Arlington Community Temporary Shelter
2013-04-24T17:18:05+00:00
I think you all do such great work and I love to give out a strong recommendation for you. – Dean Klein,The Arlington Community Temporary Shelter
Partners for Community Solutions
Let me take a moment to let you know that […] and team are so pleased by the work that your database pro is doing—quick, accurate. We much appreciate the good service. – Susan Wobst, president, Partners for Community Solutions
2013-04-24T15:48:13+00:00
Partners for Community Solutions
Let me take a moment to let you know that […] and team are so pleased by the work that your database pro is doing—quick, accurate. We much appreciate the good service. – Susan Wobst, president, Partners for Community Solutions

Latest News



  • 2/6/17 Confluence and Mobile Hope will customize and migrate data to a new Salesforce-powered client database.
  • 1/27/17 We will provide ongoing Salesforce support to URAC.
  • 1/20/17 Confluence will provide the Cultural Landscape Foundation with Drupal support and a Salesforce assessment.
  • 12/20/16 The Literacy Council of Northern Virginia (LCNV) and Confluence will work together to prepare for Salesforce implementation.
  • 12/13/16 Confluence will support Crow Canyon Archeological Center with ongoing Joomla support.
  • 11/11/16 Meow! We'll be providing Salesforce support to Max's Helping Paws Foundation.
  • 11/09/16 URC-CHS and Confluence will build additional functionality for the Global Reading Network.
  • 10/20/16 Confluence will assist International Arts and Artists with web support.
  • 10/6/16 Looking forward to helping Iraqi Mutual Aid Society upgrade to Salesforce.org's Nonprofit Success Pack 3 (NPSP3).