Salesforce + Website Design

Washington, DC    //    SALESFORCE

Data cleanup and improved efficiency within Salesforce has freed up the Malala Fund to focus on development and programmatic activities with more changes to come in 2017!

Washington, DC //   WEB DESIGN, JOOMLA, CIVICRM

The National Institute for Healthcare Management underwent a full website redesign and brought resources front and center. A strong content organization and underlying taxonomy allows NIHCM to display content dynamically throughout the site and to offer its users quick and easy access to content.

Washington, DC    //    ANNUAL REPORT DESIGN, MICROSITE DESIGN

With a worldwide audience, TechnoServe wanted to release its annual report on two formats – printed and online. Confluence designed and developed a visual style that works across both mediums.

Washington, DC    //    WEB DESIGN, DRUPAL, CIVICRM

SID-W, a large and active chapter of the Society for International Development, turned to Confluence for a full website redesign. Integrated with CiviCRM, members can administer their accounts, renew membership, and rsvp to events online.

Nationwide    //    WEB DESIGN, WORDPRESS CMS, SALESFORCE

Confluence and the Assistance League worked closely to customize Salesforce to serve its needs and to redesign and develop the website in WordPress. The site includes a members-only resource library, Google Maps, and a tool for online donations.

TECHNOLOGY CONSULTING


Confluence is a leader in performing technology assessments, helping organizations select software and creating strategic technology plans.

SALESFORCE


Confluence is a certified nonprofit implementation partner of Salesforce.org; from a Quick Start setup to Salesforce extension and website integration, we work with organizations and companies to maximize their Salesforce investment.

WEBSITE DESIGN & DEVELOPMENT


Our award-winning design department excels at designing visually engaging responsive websites, in addition to designing print collateral and Annual Reports. Confluence's development team specializes in customizing open source software, such as WordPress, Drupal, and Joomla.

MOBILE BEACON


Confluence worked with Mobile Beacon to provide internet access grants to their clients more efficiently with the use of an automated ordering process.

TECHIMPACT


Combining the Salesforce Service Cloud and Customer Communities, Confluence helped TechImpact provide better support to their nonprofit IT clients.

ASA


Confluence and the American Studies Association worked together to design its new website, with a rich and flexible homepage, an intuitive user experience, and member-focused imagery.

ECP


Enterprise Community Partners combined three websites into one seamless experience which is managed using Drupal 8 and Salesforce.

What our Clients are Saying


Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done. – Tammy Colandrea, director of administration, Our Place DC
2013-04-24T15:07:37+00:00
Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done. – Tammy Colandrea, director of administration, Our Place DC
National Parks Conservation Association
I wish to thank you once more for the great work you've done […] What I heard from everybody were just praises of the quality of your questions, your approach to the problem, and your insight. – Caterina Luppi, National Parks Conservation Association
2013-04-24T17:11:23+00:00
National Parks Conservation Association
I wish to thank you once more for the great work you've done […] What I heard from everybody were just praises of the quality of your questions, your approach to the problem, and your insight. – Caterina Luppi, National Parks Conservation Association
American Hospice
We are all thrilled about the website and are grateful for your support and patience. It has been a pleasure working with you and […]. We felt that we were in good hands from the start and we are very pleased with the results. – Naomi Naierman, president and CEO, American Hospice Foundation
2013-04-24T15:47:14+00:00
American Hospice
We are all thrilled about the website and are grateful for your support and patience. It has been a pleasure working with you and […]. We felt that we were in good hands from the start and we are very pleased with the results. – Naomi Naierman, president and CEO, American Hospice Foundation
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
2013-04-24T14:45:41+00:00
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
Death with Dignity
I’ve just finished reading the assessment. I’m in awe. As someone who is techno-challenged, I understood everything that was written and the very clear and concise recommendations the team at Confluence is suggesting. […] This is precisely the level of service we should have been receiving all along—thankfully we finally found someone who understands nonprofits, our needs and can help us meet those needs in a cost effective way.– Scott Blaine Swenson, executive director, Death with Dignity National Center
2013-04-24T15:35:51+00:00
Death with Dignity
I’ve just finished reading the assessment. I’m in awe. As someone who is techno-challenged, I understood everything that was written and the very clear and concise recommendations the team at Confluence is suggesting. […] This is precisely the level of service we should have been receiving all along—thankfully we finally found someone who understands nonprofits, our needs and can help us meet those needs in a cost effective way.– Scott Blaine Swenson, executive director, Death with Dignity National Center
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
2014-03-06T16:24:23+00:00
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
DC Cancer Consortium
On a side note—we love what you all are doing for us. Such a huge help! […] was great at setting everything up effectively, too. At our last Consortium meeting […] was bragging about your company and what you’re doing for us […] also bragging about Confluence to all of her friends in the non-profit industry – Megan Hueter, membership director,D.C. Cancer Consortium
2013-04-24T17:14:30+00:00
DC Cancer Consortium
On a side note—we love what you all are doing for us. Such a huge help! […] was great at setting everything up effectively, too. At our last Consortium meeting […] was bragging about your company and what you’re doing for us […] also bragging about Confluence to all of her friends in the non-profit industry – Megan Hueter, membership director,D.C. Cancer Consortium
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
2013-04-24T17:15:14+00:00
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
St Mark's of Capitol Hill
I sent out [the] weekly email […] using the set-up you created yesterday. [He] VERY much liked the result—he is very happy—and passes along his compliments and thanks! Thank you too, for all your help yesterday—I've produced two memos to clergy and staff based on our conversations and am in the process of writing several more with all the how-to information you gave me. Your patience in explaining things is very much appreciated.– Susan Block, parish administrator, St. Mark’s–Capitol Hill
2013-04-24T14:57:42+00:00
St Mark's of Capitol Hill
I sent out [the] weekly email […] using the set-up you created yesterday. [He] VERY much liked the result—he is very happy—and passes along his compliments and thanks! Thank you too, for all your help yesterday—I've produced two memos to clergy and staff based on our conversations and am in the process of writing several more with all the how-to information you gave me. Your patience in explaining things is very much appreciated.– Susan Block, parish administrator, St. Mark’s–Capitol Hill
Excellent competency, professionalism and a real understanding of how to use technology to deliver our mission better. Just a great group. Highly recommended. – Danielle Walter-Davis, Good Beginnings Alliance
2013-04-24T15:58:31+00:00
Excellent competency, professionalism and a real understanding of how to use technology to deliver our mission better. Just a great group. Highly recommended. – Danielle Walter-Davis, Good Beginnings Alliance
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
2013-04-24T15:53:37+00:00
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
2013-04-24T17:08:50+00:00
Partners for Community Solutions
Thank you for making this a technologically good and improving year for us! – Susan Wobst, executive director, Partners in Community Service
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
2013-04-24T17:17:09+00:00
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
Sorensen Institute for Political Leadership
Quick note to let you know I LOVE the new database! The more I use it, the more I adore it! Thank you both! Your patience and hard work are greatly appreciated by this user. – Howell Rauss, associate director, Sorensen Institute for Political Leadership
2013-04-24T15:51:20+00:00
Sorensen Institute for Political Leadership
Quick note to let you know I LOVE the new database! The more I use it, the more I adore it! Thank you both! Your patience and hard work are greatly appreciated by this user. – Howell Rauss, associate director, Sorensen Institute for Political Leadership
Share of McLean
As I work with the application more and more, the software you created reveals its power and function. We are extremely pleased with your system. Thanks again for all the support you have provided us.– Hunter Pollitt, Share of McLean Center
2013-04-24T14:22:15+00:00
Share of McLean
As I work with the application more and more, the software you created reveals its power and function. We are extremely pleased with your system. Thanks again for all the support you have provided us.– Hunter Pollitt, Share of McLean Center
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
2013-04-24T15:16:49+00:00
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
…the work with […] was excellent. You just keep producing great people. I must find out how you put your team together. – Nancy Nye, Executive Director,Youth Advocacy Program International
2013-04-24T16:00:34+00:00
…the work with […] was excellent. You just keep producing great people. I must find out how you put your team together. – Nancy Nye, Executive Director,Youth Advocacy Program International
St Mark's of Capitol Hill
I sleep so much better at night now that y’all have brought us this far and laid out such a reasonable and useful (and comprehensible for me, the resident un-IT guy!) path into the future. — Kathrine Ebert, program associate, St. Mark’s Episcopal Church—Capitol Hill
2013-04-24T15:49:59+00:00
St Mark's of Capitol Hill
I sleep so much better at night now that y’all have brought us this far and laid out such a reasonable and useful (and comprehensible for me, the resident un-IT guy!) path into the future. — Kathrine Ebert, program associate, St. Mark’s Episcopal Church—Capitol Hill
Samaritan Inns
Beautiful beyond words! You’re a genius and we have a system that makes everyone here happy.– Jason Bernhardt-Lanier, Samaritan Inns
2013-04-24T15:38:30+00:00
Samaritan Inns
Beautiful beyond words! You’re a genius and we have a system that makes everyone here happy.– Jason Bernhardt-Lanier, Samaritan Inns
MOWAA
I just wanted to say that […] and […] are both fantastic, and it is a real pleasure to be working with them on our Library website. – Suzanne Grubb, deputy director, Meals on Wheels Association of America
2013-04-24T14:47:45+00:00
MOWAA
I just wanted to say that […] and […] are both fantastic, and it is a real pleasure to be working with them on our Library website. – Suzanne Grubb, deputy director, Meals on Wheels Association of America
Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
2014-03-06T16:26:46+00:00
Confluence has been a lifesaver for us. We found them a few years ago when we were considering moving away from Salesforce because our custom implementation just wasn't working. Then we met Confluence and realized it was all about the quality of the consultant and we haven't looked back. Confluence understands our business, customers and requirements and recommends solutions based on what we need, then explains them to us so we can own our database. We've continued our relationship since the initial build and have been so happy with their ongoing support, recommendations and enhancements since we've gone live. Great company. – Michelle Warner, Director, Mobile Citizen
Bipartisan Policy Center
I just want to thank you again for all that you have done for us. I think this assessment has finally let our management see how important IT is, thus making our jobs just a tad bit easier. – Marie Cornejo, IT assistant, Bipartisan Policy Center
2013-04-24T15:01:19+00:00
Bipartisan Policy Center
I just want to thank you again for all that you have done for us. I think this assessment has finally let our management see how important IT is, thus making our jobs just a tad bit easier. – Marie Cornejo, IT assistant, Bipartisan Policy Center
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
2013-04-24T15:05:37+00:00
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
Mustard Seed Project
I had to take a minute to tell you what a joy it has been working with […]. He has certainly gone above and beyond for us as work towards finalizing our new and improved website. Since we have been working together over the last two weeks he has been very accommodating, professional, and patient with us and we are most appreciative. You are fortunate to have him working for you. – Bob Dwyer, executive director,The Blessed Mustard Seed Project
2013-04-24T15:08:19+00:00
Mustard Seed Project
I had to take a minute to tell you what a joy it has been working with […]. He has certainly gone above and beyond for us as work towards finalizing our new and improved website. Since we have been working together over the last two weeks he has been very accommodating, professional, and patient with us and we are most appreciative. You are fortunate to have him working for you. – Bob Dwyer, executive director,The Blessed Mustard Seed Project
Capitol Hill Group Ministry
Wow! What an excellent deliverable. I thoroughly enjoyed the read. It was extensive yet compelling. You turned over every stone you found. And, I learned a lot!– Barfonce Baldwin, executive director, Capitol Hill Group Ministry
2013-04-24T15:15:53+00:00
Capitol Hill Group Ministry
Wow! What an excellent deliverable. I thoroughly enjoyed the read. It was extensive yet compelling. You turned over every stone you found. And, I learned a lot!– Barfonce Baldwin, executive director, Capitol Hill Group Ministry

Latest News



  • 2/6/17 Confluence and Mobile Hope will customize and migrate data to a new Salesforce-powered client database.
  • 1/27/17 We will provide ongoing Salesforce support to URAC.
  • 1/20/17 Confluence will provide the Cultural Landscape Foundation with Drupal support and a Salesforce assessment.
  • 12/20/16 The Literacy Council of Northern Virginia (LCNV) and Confluence will work together to prepare for Salesforce implementation.
  • 12/13/16 Confluence will support Crow Canyon Archeological Center with ongoing Joomla support.
  • 11/11/16 Meow! We'll be providing Salesforce support to Max's Helping Paws Foundation.
  • 11/09/16 URC-CHS and Confluence will build additional functionality for the Global Reading Network.
  • 10/20/16 Confluence will assist International Arts and Artists with web support.
  • 10/6/16 Looking forward to helping Iraqi Mutual Aid Society upgrade to Salesforce.org's Nonprofit Success Pack 3 (NPSP3).