Announcement

Confluence has changed its name!

Visit Fionta.com to learn more about our new name 
and our continued dedication to the nonprofit industry. Our services – Salesforce, web development, and technology consulting – as well as our stellar staff remain the same!

You will be redirected momentarily to fionta.com

Salesforce + Website Design

Washington, DC    //    SALESFORCE

Data cleanup and improved efficiency within Salesforce has freed up the Malala Fund to focus on development and programmatic activities with more changes to come in 2017!

Washington, DC //   WEB DESIGN, JOOMLA, CIVICRM

The National Institute for Healthcare Management underwent a full website redesign and brought resources front and center. A strong content organization and underlying taxonomy allows NIHCM to display content dynamically throughout the site and to offer its users quick and easy access to content.

Washington, DC    //    ANNUAL REPORT DESIGN, MICROSITE DESIGN

With a worldwide audience, TechnoServe wanted to release its annual report on two formats – printed and online. Confluence designed and developed a visual style that works across both mediums.

Washington, DC    //    WEB DESIGN, DRUPAL, CIVICRM

SID-W, a large and active chapter of the Society for International Development, turned to Confluence for a full website redesign. Integrated with CiviCRM, members can administer their accounts, renew membership, and rsvp to events online.

Nationwide    //    WEB DESIGN, WORDPRESS CMS, SALESFORCE

Confluence and the Assistance League worked closely to customize Salesforce to serve its needs and to redesign and develop the website in WordPress. The site includes a members-only resource library, Google Maps, and a tool for online donations.

TECHNOLOGY CONSULTING


Confluence is a leader in performing technology assessments, helping organizations select software and creating strategic technology plans.

SALESFORCE


Confluence is a certified nonprofit implementation partner of Salesforce.org; from a Quick Start setup to Salesforce extension and website integration, we work with organizations and companies to maximize their Salesforce investment.

WEBSITE DESIGN & DEVELOPMENT


Our award-winning design department excels at designing visually engaging responsive websites, in addition to designing print collateral and Annual Reports. Confluence's development team specializes in customizing open source software, such as WordPress, Drupal, and Joomla.

MOBILE BEACON


Confluence worked with Mobile Beacon to provide internet access grants to their clients more efficiently with the use of an automated ordering process.

TECHIMPACT


Combining the Salesforce Service Cloud and Customer Communities, Confluence helped TechImpact provide better support to their nonprofit IT clients.

ASA


Confluence and the American Studies Association worked together to design its new website, with a rich and flexible homepage, an intuitive user experience, and member-focused imagery.

ECP


Enterprise Community Partners combined three websites into one seamless experience which is managed using Drupal 8 and Salesforce.

What our Clients are Saying


American Hospice
We are all thrilled about the website and are grateful for your support and patience. It has been a pleasure working with you and […]. We felt that we were in good hands from the start and we are very pleased with the results. – Naomi Naierman, president and CEO, American Hospice Foundation
2013-04-24T15:47:14+00:00
American Hospice
We are all thrilled about the website and are grateful for your support and patience. It has been a pleasure working with you and […]. We felt that we were in good hands from the start and we are very pleased with the results. – Naomi Naierman, president and CEO, American Hospice Foundation
Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done.– Tammy Colandrea, director of administration, Our Place DC
2013-04-24T15:34:00+00:00
Our Place DC
I want to thank you and your staff for all of the wonderful work you have done for us. I was extremely nervous that all of the technological changes we have made would be more chaotic than useful. However, your staff has been so patient, kind, and thorough that we actually look forward to our visits from Confluence. So thanks again for a job well done.– Tammy Colandrea, director of administration, Our Place DC
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
2013-04-24T14:45:41+00:00
AMA
I want to start by saying that we love […] with Confluence. He is so attentive and has really done a great job communicating with us and fixing the numerous issues found with the website transfer. He always responds in a timely manner and is just a pleasure to work with.–  Gisselle Vargas, office manager, Aerospace Medical Association
DC Cancer Consortium
On a side note—we love what you all are doing for us. Such a huge help! […] was great at setting everything up effectively, too. At our last Consortium meeting […] was bragging about your company and what you’re doing for us […] also bragging about Confluence to all of her friends in the non-profit industry – Megan Hueter, membership director,D.C. Cancer Consortium
2013-04-24T17:14:30+00:00
DC Cancer Consortium
On a side note—we love what you all are doing for us. Such a huge help! […] was great at setting everything up effectively, too. At our last Consortium meeting […] was bragging about your company and what you’re doing for us […] also bragging about Confluence to all of her friends in the non-profit industry – Megan Hueter, membership director,D.C. Cancer Consortium
ITS America
Also wanted to say how happy we are with the new site, training, set-up, staff assistance, etc. You have such a great team! […] you guys have delivered everything we were looking for. I expect, now that we have a great vendor, there'll be requests over the next year to expand the functionality of the site. Thanks again! – Adam Hopps, eCommunications manager, ITS America
2013-04-24T15:36:34+00:00
ITS America
Also wanted to say how happy we are with the new site, training, set-up, staff assistance, etc. You have such a great team! […] you guys have delivered everything we were looking for. I expect, now that we have a great vendor, there'll be requests over the next year to expand the functionality of the site. Thanks again! – Adam Hopps, eCommunications manager, ITS America
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
2014-03-06T16:24:23+00:00
We have had a terrific experience working with Confluence. They quickly came to understand our organization and assessed our needs expertly. They helped us choose Salesforce and they have been there with us every step of the way, customizing it, preparing our data for transfer, and making the transfer process as painless as can be imagined. Implementing a new CRM can be a frustrating experience, but Confluence's knowledge and guidance (and patience!) helped us learn and implement Salesforce incredibly smoothly. The whole team at Confluence has been great to work with. – Andi Milens, Vice President, Jewish Council for Public Affairs
Women Thrive Worldwide
…you have provided tremendous support to this organization.– E. Renee Ingram, VP, finance and administration, Women Thrive Worldwide
2013-04-24T17:09:37+00:00
Women Thrive Worldwide
…you have provided tremendous support to this organization.– E. Renee Ingram, VP, finance and administration, Women Thrive Worldwide
Thank you. The training was very well put together; the instructor was very knowledgeable and an excellent teacher. Many of our staff members are still talking about how great […] was. – Cheryl L. Mayes, operations manager, National Breast Cancer Coalition
2013-04-24T15:07:02+00:00
Thank you. The training was very well put together; the instructor was very knowledgeable and an excellent teacher. Many of our staff members are still talking about how great […] was. – Cheryl L. Mayes, operations manager, National Breast Cancer Coalition
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
2013-04-24T15:05:37+00:00
FRAC
Confluence may not have heard from anyone yet, but I wanted to let you know—we’ve fielded a number of calls from the field and nonprofits in the D.C. area who wanted to know “who did your awesome site for you?" The new FRAC site continues to delight everyone who uses it!– Mike Ambrose, online communications specialist, Food Research and Action Center
Confluence has been pleasure to work with! The consultants are very knowledgeable and patient with the multitude of questions we have as we learn how to best utilize the system for our needs, as well as very responsive.– Andrea Cure, Director, Development Officer
2014-03-06T16:35:05+00:00
Confluence has been pleasure to work with! The consultants are very knowledgeable and patient with the multitude of questions we have as we learn how to best utilize the system for our needs, as well as very responsive.– Andrea Cure, Director, Development Officer
Sorensen Institute for Political Leadership
Quick note to let you know I LOVE the new database! The more I use it, the more I adore it! Thank you both! Your patience and hard work are greatly appreciated by this user. – Howell Rauss, associate director, Sorensen Institute for Political Leadership
2013-04-24T15:51:20+00:00
Sorensen Institute for Political Leadership
Quick note to let you know I LOVE the new database! The more I use it, the more I adore it! Thank you both! Your patience and hard work are greatly appreciated by this user. – Howell Rauss, associate director, Sorensen Institute for Political Leadership
Eno Center for Transportation
I would like to compliment you on a wonderful job. I was very impressed with the level of thought you put into this report. It put my mind at ease that you spent such time trying to improve upon the things we discussed. It is very rare that I receive such a comprehensive, detailed, easily read, and well presented report from a consultant. I just wanted to say how happy I am ...– Regina Burge, projects manager, Eno Transportation Foundation
2013-04-24T15:41:49+00:00
Eno Center for Transportation
I would like to compliment you on a wonderful job. I was very impressed with the level of thought you put into this report. It put my mind at ease that you spent such time trying to improve upon the things we discussed. It is very rare that I receive such a comprehensive, detailed, easily read, and well presented report from a consultant. I just wanted to say how happy I am ...– Regina Burge, projects manager, Eno Transportation Foundation
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
2013-04-24T17:10:27+00:00
NALP
Just a quick note to say thanks for all of your contributions to the new website. We simply never could have done it without your insights and project management. And what a terrific finished product! Thanks so much.– Steve Grumm,National Association of Law Placement Professionals
Russo Partners
Alexis and I are really impressed with how this is going. […] is great and even though it’s a simple job, we really feel that she is putting a lot of effort and thought into delivering a website that is best for [us] – Matt Middleman, Russo Partners
2013-04-24T17:08:07+00:00
Russo Partners
Alexis and I are really impressed with how this is going. […] is great and even though it’s a simple job, we really feel that she is putting a lot of effort and thought into delivering a website that is best for [us] – Matt Middleman, Russo Partners
Salsa Labs
I wanted to thank you for the great work […] has been doing for us. His first project has been a runaway success, and we're looking forward to the new forum he's building.– Geoff Harcourt, Marketplace director, Salsa Labs
2013-04-24T15:06:21+00:00
Salsa Labs
I wanted to thank you for the great work […] has been doing for us. His first project has been a runaway success, and we're looking forward to the new forum he's building.– Geoff Harcourt, Marketplace director, Salsa Labs
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
2013-04-24T17:15:14+00:00
IREX
I have just finished my first read-through of the body of the IT Assessment that Confluence completed last summer. I want to let you both know that I am blown away by the quality of the work. You both deserve enormous credit for vision and hard work in making this happen. – Anonymous, International Research and Exchanges Board
Partners for Community Solutions
Let me take a moment to let you know that […] and team are so pleased by the work that your database pro is doing—quick, accurate. We much appreciate the good service. – Susan Wobst, president, Partners for Community Solutions
2013-04-24T15:48:13+00:00
Partners for Community Solutions
Let me take a moment to let you know that […] and team are so pleased by the work that your database pro is doing—quick, accurate. We much appreciate the good service. – Susan Wobst, president, Partners for Community Solutions
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
2013-04-24T15:39:52+00:00
CASE
We are very happy with our new website. Personally, […] and […] were a joy to work with and VERY helpful. Thanks for all your help!!!– Michelle Howard, Center for Adoption Support and Education
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
2013-04-24T15:53:37+00:00
HMS
We are very pleased with your report. Your work is very thorough and exactly what we were looking for. – Gina Nocera, HMS Tri-Region
Domestic Violence Center for Howard County
Great presentation yesterday. The information you provided was extremely helpful and will be a useful roadmap as we start our long journey of recovery.– Bernie Bradley, President, Domestic Violence Center of Howard County
2013-04-24T15:37:21+00:00
Domestic Violence Center for Howard County
Great presentation yesterday. The information you provided was extremely helpful and will be a useful roadmap as we start our long journey of recovery.– Bernie Bradley, President, Domestic Violence Center of Howard County
Excellent competency, professionalism and a real understanding of how to use technology to deliver our mission better. Just a great group. Highly recommended. – Danielle Walter-Davis, Good Beginnings Alliance
2013-04-24T15:58:31+00:00
Excellent competency, professionalism and a real understanding of how to use technology to deliver our mission better. Just a great group. Highly recommended. – Danielle Walter-Davis, Good Beginnings Alliance
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
2013-04-24T15:16:49+00:00
CRD Council for Resource Development
Thank you for all you do for us. We cannot express our appreciation enough for your partnership in our work. – Polly Binns, executive director,Council for Resource Development
Mobile Citizen
Every day that I work with you, I'm more and more impressed with you and your depth of knowledge.  Not just of SalesForce, but everything over and above that that makes you so valuable as a Salesforce resource. – Lisa Jones, Mobile Citizen
2013-04-24T15:09:35+00:00
Mobile Citizen
Every day that I work with you, I'm more and more impressed with you and your depth of knowledge.  Not just of SalesForce, but everything over and above that that makes you so valuable as a Salesforce resource. – Lisa Jones, Mobile Citizen
MCUA
BTW, you have an awesome employee in […]. She has been such a knowledgeable and competent resource during this whole process. It has been a pleasure working with her! –  Kerri Smith, Project Segue leader,Missouri Credit Union Association
2013-04-24T14:48:42+00:00
MCUA
BTW, you have an awesome employee in […]. She has been such a knowledgeable and competent resource during this whole process. It has been a pleasure working with her! –  Kerri Smith, Project Segue leader,Missouri Credit Union Association
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth
2013-04-24T17:17:09+00:00
advocates
I especially loved working with all of you to improve our technology systems over the past year or so. [We] are receiving all the praise from staff, but it is your technical support and hard work that has allowed us to take such leaps and bounds! – Ammie Feijoo, Advocates for Youth

Latest News



  • 2/27/17 The Washington DC Economic Partnership and Confluence will work together on upcoming Salesforce projects.
  • 2/6/17 Confluence and Mobile Hope will customize and migrate data to a new Salesforce-powered client database.
  • 1/27/17 We will provide ongoing Salesforce support to URAC.
  • 1/20/17 Confluence will provide the Cultural Landscape Foundation with Drupal support and a Salesforce assessment.
  • 12/20/16 The Literacy Council of Northern Virginia (LCNV) and Confluence will work together to prepare for Salesforce implementation.
  • 12/13/16 Confluence will support Crow Canyon Archeological Center with ongoing Joomla support.
  • 11/11/16 Meow! We'll be providing Salesforce support to Max's Helping Paws Foundation.
  • 11/09/16 URC-CHS and Confluence will build additional functionality for the Global Reading Network.
  • 10/20/16 Confluence will assist International Arts and Artists with web support.
  • 10/6/16 Looking forward to helping Iraqi Mutual Aid Society upgrade to Salesforce.org's Nonprofit Success Pack 3 (NPSP3).