Software Selection

Confluence helps organizations to choose the perfect software to meet their needs. Our formal process helps reduce surprises and increases end user adoption and buy-in. Clients hire us to help in one or more of these areas:

  • Documentation of Requirements - including staff interviews and legacy system inspection
  • Definition of System Architecture / Concept of Operations
  • Creation of Vendor List
  • Preparation of Request for Quote / Request for Proposals
  • Construction of Evaluation Matrix
  • Evaluation of Responses
  • Reference Checks
  • Contracts Review and Negotiations
  • Data Import / Export to New Systems
  • Project Management of Implementation

We have expertise in many different types of commercial software systems including but not limited to:

  • Contact Management / Constituent Relationship Management (CRM)
  • Content Management Systems (CMS)
  • Donor Management
  • Event Management
  • Grants Management
  • Mass Email
  • Project Tracking
  • Volunteer Management